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Personal Data

Privacy Policy

The protection of your personal data is very important to us. The company “THEOCHARAKIS SA” is the Controller of your Data.

  1. Why do we process your personal data?

    If you submit your personal data to us, we may process them for the purposes described below.

    • To respond to your requests or to contact you

      We process your personal data when you contact us through the electronic communication forms.

      We process the name, title, the (corporate) contact details (such as the email address, the telephone number, the trade name of your company) and any other details that you may disclose to us by filling in the open fields of the communication forms. We process those details under your consent, which you may withdraw at any time.

    • For researches or other forms of commercial promotion

      We may process your personal data for statistical researches or in order to send you messages to inform you about our events, special offers, products, and services. We process your name, address, date of birth (but only if you have voluntarily disclosed those details to us for the above purpose), email address, and other details you have voluntarily shared with us. We process those details under your consent, which you may withdraw at any time.

    • For the technical and functional management of our webpage

      When you use our services, we may automatically collect some data from your device. We process your personal data in order to help you find information quickly and easily, and to improve access to this webpage, the application, or any other digital network, as well as their functionality. The data we collect automatically may include details such as your IP address, the device type, the unique device identification numbers, the browser type, the broad geographical position (e.g. country or location at city level), and other technical data. We may also collect data about how your device interacted with our service, such as the webpages it had access to and the hyperlinks selected.

      By collecting such data, we can better understand the users of our services, where they come from, and in what content they are interested. We use such data for internal reasons of analysis, and in order to improve the quality and relevance of our services, to improve our products and services, and to develop new features and functions. We process such data for the purpose of better understanding the manner in which our customers interact with our webpages.

  2. Cookies

    Cookies are small text files, which are stored by a website to an Internet browser, while the user navigates, in order for such website to recognize the user the next time the user visits it. However, cookies never contain personal information, which could allow any person to contact the visitor of the website, such as e-mails etc. For additional information about the types of cookies we use and the relevant settings you may select, go to Settings.

  3. To whom do we disclose your personal data?

    We may transfer your personal data:

    • to the companies of our group, and to third-party service providers offering data processing services to us or processing personal data in another manner, for purposes described herein;

    • to any competent law enforcement body, state services, courts, or other third parties, if it is necessary that the data be disclosed: (i) because it is necessitated by applicable laws or regulations, (ii) for the purpose of exercising, documenting, or defending our legal rights, or (iii) for the protection of your critical interests or the interests of any other person;

    • to specific third parties if you have consented to this.

  4. Where do we store your personal data?

    Your personal data will not be transferred to third countries.

  5. How do we protect your personal data?

    We take the appropriate technical and organizational measures for the protection of your personal data. The Group has a security policy, which offers protection from unauthorized access. The data on our secure pages are encrypted by means of SSL technology. Your browser may indicate (and you must check) that the page is secure.

  6. How long do we keep your personal data?

    We retain personal data for five years, or if it is so required by our business relations/legal cause for the duration thereof (e.g. when we respond to a request you have filed, or in view of compliance with legislative provisions).

  7. What rights do you have?

    • You have the right to access, rectify, update your personal data or request deletion thereof. Moreover, you can oppose against the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data. You can exercise those rights, by contacting us using the contact details below.

    • You have the right to be excluded from the marketing messages we send to you, at any time. You can exercise that right by clicking unsubscribe on the emails we send to you. To withdraw from other marketing communications, contact us using the contact details below.

    • If we have collected and processed your personal data with your consent, you may withdraw your consent at any time.

    • You have the right to file a complaint with the Data Protection Authority or any other similar European Authority.

  8. Links to other webpages and social media

    Our website may include links to and from services of the networks of our partners, advertisers, affiliated companies, and the members of our group. If you follow a link to any of them, please note that they should have their own privacy policies and terms of use in place, and we do not accept any liability or responsibility for them. Check their privacy statements before you submit any personal data to them.

  9. Contact Us


    By post: THEOCHARAKIS SA, 169 ATHINON AVENUE, 104 47 ATHENS GREECE (To the attention of the Data Protection Officer)

    By phone: +30 210 3479700